The "Begin Order" button below will take you to the on-line application.
At the end of the application, you will be asked for:
You should have a picture of, or a pdf of these items ready for upload. If necessary, you can provide them later. A follow-up email will be sent to you with instructions for providing documentation later. However, your application cannot be processed without the documentation.
We are in the process of developing our new online ordering process. It will be available soon. We're sorry for the inconvenience.
What is acceptable Identification?
Any current government issued identification that has your picture on it will be acceptable identification. Drivers License, State ID, and Passport are some examples. You can just snap a picture and have that picture ready to upload at the end of the application.
What is Proof of Eligibility?
In order to qualify to receive the Lifeline Federal subsidy which is what provides your free wireless plan, you must be in a low income household. You can qualify as a low income household by showing evidence that you are enrolled in a qualifying program such as Food Stamps (aka SNAP), Medicaid (not Medicare), Federal Public Housing (section 8), Supplemental Security Income (SSI), and some others. Qualifying programs are listed here.
To prove that you are enrolled in the program, we'll need to see your award letter, or a snapshot of your program card (like the EBT card, or Medicaid Card). You can find a list of acceptable Proof of Participation documentation here.
You can also qualify based solely on your household income. If you are qualifying based on your income, we'll need some proof of income. Your income for the entire household must be at or below 135% of the Federal Poverty Level (in most states, some states are 150%).
Your free wireless minutes are provided by the Lifeline program.