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Submit Identification and Proof of Eligibility for Lifeline Benefits

Identification can be a Drivers License or State Id card, or Passport, or any government issued picture ID.

If you are qualifying based on your participation in a government assistance program such as Medicaid, SNAP (food stamps), Social Security Income, etc., choose an acceptable form of proof from those listed below.

If you are qualifying based on your total household income, choose an acceptable form of income proof from those listed below.

The proof you submit can be picture, copy, scan, or fax of the document or card, or a computer screen shot of your account that shows your name, account number and, account status.

Submit the proof by doing one of the following

Please be sure to include your new account number that you received when placing your order as well as your full name as it appears on your order. For faxes, write the information at the top of the page. for emails and text, include the information in the body.

  • Upload the file by going here.
  • Email the file to
  • Fax the document to: 1-866-700-4736
  • Text the picture to: (In the "To:" field of the text where you would enter the phone number you are texting to, enter this email address instead)

Proof For Program Participation Eligibility

  • Picture of your SNAP or EBT card, or other program documents demonstrating participation (e.g. or Medicaid participation card (or copy therof))
  • Screen capture of your EBT account. (Must show your name, and last 4 digits of your account number along with your account status. See below for links to the EBT account login page for your state.)
  • A benefits statemet for the current year or prior, from some qualifying program of the state or federal government, or a tribal program.
  • Participation notice letter from a qualifying federal or state program, or qualifying tribal program.
  • Any other type of official document which demonstrates that you or someone in your household gets benefits from participating in a state, federal, or Tribal program.

Proof for Income Eligibility

  • A state or federal tax return, or tribal return from the prior year.
  • Pay stubs or income statements from the employer for three consecutive months in the current year.
  • Benefits statement from a retirement account or pension
  • Benefits statement from the Veterans Administration
  • Social Security benefits statement
  • Unemployment / Workman's Compensation benefits statement
  • Tribal or Federal participation letter in General Assistance
  • Child support award
  • Divorce Decree
  • Any official document showing income information over three consecutive month's time.

EBT On-Line Account Links by State

EBT Card Ohio EBT Card Alabama

Follow the link for your state below to log into your EBT account and provide us with proof of Eligibility. If you don't already have an EBT On-line account, you can create one by following the link below for your state andgoing to the website.
Just send us a screenshot of your account that shows your name and the EBT card status. You can capture a screen shot by holding down the ALT key and pressing the "Print Screen" key. This will copy a picture of the screen to your computer's clipboard. Then "paste" into an email to us.
Do NOT send us the page by pulling doing a "File Save As". This will save the HTML markup code and not the data that we'll need to see.

Arizona Kansas Michigan Texas
Arkansas Kentucky Missouri Washington
Colorado Louisiana Nevada West Virginia
Indiana Maine Oklahoma Wisconsin
Illinois Maryland Pennsylvania  
Iowa Minnesota Rhode Island